新形勢下企業(yè)政府公關與溝通技巧實操分享
盛邀中國講解企業(yè)政府關系最有水平、經(jīng)驗的吳講師,進行深度分享。過去2年吳老師輔導過的學員已經(jīng)涵蓋超過30%的500強企業(yè)
上海4月10-11日,北京4月15-16日,標準價格:2天課程6000 RMB/person,3人同時報名享9折優(yōu)惠
主辦方:中 仕企業(yè)學院 www.chinacpd.com培訓不滿意可茶歇時離席,我們?nèi)~退款
[Training Background 課程介紹]
中央打老虎截止今日,19位省部官員被查,31名國企高管落馬,各地方查處的問題官員更不勝枚舉。中國的官風正在微妙變化!你是否知道知曉具體變化?你是否真的知道你今天所要打交道的官員心態(tài)和思維模式?你是否反思過你公司政商關系的舊模式、舊方法也許已不合時宜?你又是否知道除了最沒有水平的‘賄賂’以外,其他的與政府人員打交道的方式?
無論是已經(jīng)在路上的外企、民企還是政企關系更復雜的國企,在政企大客戶2.0時代,都急需解決以下問題:
- 中國官場文化、游戲規(guī)則和政商關系如何解讀?
- 官場也是江湖,政府官員天天在想什么?干什么?
- 把控政績訴求、控制風險并取得政企雙贏,如何創(chuàng)造政府客戶價值?
- 企業(yè)如何爭取政府資源并達成相互合作與信任?
- 如何制定企業(yè)公關戰(zhàn)略?如何實施?其中有哪些關鍵步驟和要點?
本課程正是在以上問題的基礎上,經(jīng)過國內(nèi)外頂級企業(yè)的實踐和升華所形成。課程實踐性極強,不僅學到成功操盤的技能和經(jīng)驗,更重要的是,怎樣舉一反三迅速應用到實際工作,不僅告訴您怎么干,還能告訴你復制的模式,這也就是很多人怎么從優(yōu)秀到卓越、很多公司從優(yōu)秀到偉大的真諦和方法!
中 仕企業(yè)學院此次有幸邀請到重量級講師吳老師,曾任遠大空調(diào)高級副總裁、海爾集團全國政府事務培訓總監(jiān)、PERA GLOBAL 政府公關總監(jiān)。吳老師熟悉中國紛繁復雜的政府組織結(jié)構和體系分工,深諳政府各級部門以及學協(xié)會的內(nèi)部關系,精通政府各級人員與企業(yè)打交道時的心理。將在此次培訓為您全面理清與政府溝通的工作思路,掌握大師級經(jīng)驗和規(guī)律,工作效率得到質(zhì)的提升。
In China, when you want to have long-term sustainable development, especially transnational enterprises or private enterprise, you must have the good ability of government public relations. The successful government public relations could help business half the work with double results. The useful government public relations could push business development to faster in the right way.
On the contrary, the enterprises will easily face crowning calamity if they do not have the good government public relations, in China. Examples of this meet the eye everywhere.
China Professionals Academy is honored to invite Mr. Wu, the heavy weight lecturer, who has served as senior vice president of Broad Air Conditioning, Haier Group National Government Affairs Director, PERA GLOBAL, and Director of Government Relations. Mr. Wu is familiar with the division of government structure and system of Chinese complex. He is skilled in the internal relationship between government departments at all levels and the academic association, and he is good at government personnel at all levels and enterprises deal with the psychological. In this training, you will fully understand the work train of thoughts of the communication with the government; you will grasp master experience and rules, and improve your work efficiency.
[Who Should Attend 誰必須參加?]
適合參加的企業(yè)類型:
1. 上規(guī)模的大企業(yè)——因為只要上了規(guī)模的企業(yè),政府關系都是公司的A類重要事務
2. 處于政府管控很深的行業(yè)內(nèi)企業(yè)——一個游戲規(guī)則的洗牌,企業(yè)便面臨滅頂之災
3. 外資企業(yè)——國外是商道為天,中國則完全不一樣!
適合參加的人員:
1. 大企業(yè)董事長、總裁、總經(jīng)理、總裁助理
2. 政府事務部總監(jiān)、高管
3. 工作中與政府人員有交集的銷售部人員、市場部人員、法務部、稅務部人員、人力資源部人員、政府事務部、公共關系部
[Highlights 課程特點]
系統(tǒng)性:本課程系統(tǒng)介紹了政府職能部門公關與政企客戶關系搭建的方法論和實務環(huán)節(jié),涵括政企關系和人脈關系以及公關團隊的搭建和維護,完全形成對各級政府公關與政府背景大項目營銷的系統(tǒng)覆蓋;
嚴謹性:作為多家領袖級企業(yè)總裁級高管,吳老師親手創(chuàng)新了營銷模式以及赫赫業(yè)績和多個行業(yè)政府公關紀錄。大量的實戰(zhàn)經(jīng)驗結(jié)合最先進的方法論,經(jīng)過千錘百煉,原創(chuàng)研發(fā)了系列課程。
針對性:專門針對企業(yè)在職人員學習的需求和成人教育特點,課程大量采用特色講授、親身實景案例、現(xiàn)場角色扮演等形式,注重方法論與企業(yè)實務相結(jié)合,強調(diào)學員心得交流及經(jīng)驗分享,非常適合于企業(yè)決策層和關鍵崗位執(zhí)行層參考。
實踐性: 作為20年職業(yè)生涯的總裁經(jīng)理人,所授課程全部來自一線原創(chuàng), 直擊操作實務,著重解決實操力。所用案例全部原創(chuàng)、獨一無二的!尤其注重案例分析和現(xiàn)場答疑,以極強的實戰(zhàn)性和可操作性聞名培訓界和企業(yè)界。
[Training Content 培訓內(nèi)容]
模塊一:官場文化及潛規(guī)則
第一單元 如何正確看待與處理中國政商關系?
“政商關系”----“0”和“1”的游戲?
正確處理政商關系長期以來是對中國企業(yè)最大、最復雜的挑戰(zhàn)之一。
中國各級政府的特點習慣與國外有哪些不同?
如何成功的與政府打交道,爭取到政府的支持?
如何建設和規(guī)范企業(yè)政府公關管理機制?
如何提升專業(yè)人員的技能水平?
如何制定政府公關戰(zhàn)略?如何實施?其中有哪些關鍵原則和技巧
第二單元 官場規(guī)則及官場文化解讀
政府以及職能部門運作程序解讀
政府客戶的核心利益和風險;
官場江湖游戲規(guī)則和官場文化;
政府官員的顯形需求和隱性需求;
政府官員的處世原則和處事方法
政府官員天天在想什么?干什么?
透視官員四象限與四難處;
官場江湖,注意“天官”;
政府決策流程圖圖解:
官場最大禁忌:淡定從容,避開“雷區(qū)”。
第三單元 如何成為政府公共事務專家?
駕馭官場風向 在浪尖上跳舞
政府公關經(jīng)理政治覺悟怎么積累?如何培養(yǎng)?
如何長期交往和持續(xù)突破政府官員?
政府行業(yè)營銷基礎工作;
做人--------平等是怎么做到的?真正的朋友如何形成?
做事--------工作上怎么做?如何真正創(chuàng)造政府客戶價值?
模塊二:政府公關實戰(zhàn)技巧
第四單元 政府公關策略
如何同政府以及職能部門建立關系?
企業(yè)和政府應當建立什么樣的關系?
政府公關究竟攻關什么?怎么公關?
企業(yè)政府公關的四大目標
政府背景客戶攻關的特殊營銷模式
同政府建立起相互信任、彼此共贏的合作關系;
第五單元 政府公關流程及技巧
政府公關之N種切入方案
戰(zhàn)略清楚、戰(zhàn)術到位、攻堅得力的公關過程
政企溝通管道的通路搭建
政府公關總監(jiān)的自身素養(yǎng)提升路徑;
模擬實戰(zhàn)演練:如何敲開政府的大門?
公關不是搞腐敗,送禮也要有技巧;
如何邀請官員出席宴會、宴會座位安排、宴會氣氛如何調(diào)節(jié);
企業(yè)接待政府訪團的流程設計和操作技巧;
如何在不同場合談工作,辦公室內(nèi)外不同的談話如何進行?
第六單元 案例討論
政府公關項目實戰(zhàn)全流程剖析;
爭取政府資源、優(yōu)惠政策、政府項目訂單,營銷方法和常規(guī)銷售的最大不同。
Part1: The Officialdom culture and hidden rules
The first unit: How to correctly treat Chinese government-business relation?
1. ‘Business-government relationship’----the game of‘0’and‘1’?
2. Correctly treat business-government relationship is one of the most important and complex challenge.
3. What are the different habits between all levels of Chinese government and other countries?
4. How to successfully deal with government and win the support of the government?
5. How to build and standardize the business of government public relations management mechanism?
6. How to improve the professional skill level?
7. How to formulate the strategy of government public relations? How to implement? What are the key principles and techniques in this?
The second unit The rule of official circles and unscramble the culture of officialdom
1. Unscramble operation procedure of the government and the functions of the Department.
2. Government customers' core interests and risk.
3. The rule of official circles and the officialdom culture.
4. Government officials' explicit demand and implicit demand.
5. Government officials principles and ways of dealing with things.
6. What are the government officials think about? What are they doing?
7. To analyses officials' four quadrant and difficulties.
8. Be cautious in the official circles.
9. The government decision-making process diagram.
10. The biggest taboo of officialdom: poised, and avoid minefields.
The third unit How to become a public affairs specialist?
1. Control the official circles.
2. How to accumulate the political consciousness of Manager Government Relations?
3. How to keep the long-term relationship with the officials?
4. The basic work of government industry marketing.
5. Conduct oneself------ How to do equality? How to form the true friends?
6. Behaving------How to do in work? How to create the governmental customer value?
Part 2: The actual combat skills of the government public relations
The fourth unit Strategy of government public relations
1. How to build up the relationship with government and functional department?
2. What kind of relationship between government and enterprise should establish?
3. How to deal with the government public relations?
4. Four major goals of the government public relations.
5. The special marketing mode of the customer with governmental background.
6. To establish the partnership with government which trust each other.
The fifth unit The procedure and skill of the strategy of government public relations
1. Various schemes to deal with the government PR.
2. The clearly public relations’ strategy.
3. Create the ways of communications between government and enterprises.
4. The path of ascension diathesis of government relations' director.
5. Simulation exercises: How to open the government's door?
6. PR is not corruption, Gifts need the skills.
7. How to invite officials attended the banquet, Banquet seating arrangements, How to adjust the party atmosphere.
8. The process design and operation skill for receiving government delegations.
9. How to negotiate on different place? How to proceed the negotiation outside and inside of the Office
The sixth unit Case discussion
1. Government public relations project whole process analysis.
2. Strive for government resources, preferential policies, the government projects orders, marketing are difference with conventional selling.
[Reminder 培訓要點]
眾所周知,政府公關是一個非常非常大的課題,此次兩天的培訓內(nèi)容,主要是20年政府公關經(jīng)驗的吳老師,通過自身經(jīng)歷過的一個又一個案例,把實操經(jīng)驗分享給學員,起一個點醒作用,幫助學員在很多實操的點上“開竅”